How To Spa

Payment and Gratuity

We accept all major Credit Cards. Prices do not include local sales tax. It is customary to leave a tip of 15 – 20% for your massage therapist.

Gift Certificate Policy

Gift Certificates for our spa treatments are available at the spa reception and online. We also honor SpaFinder Gift Certificates.


A 24-hour notice of cancellation is required to assist us in rescheduling the appointment and notifying our therapists. The full balance of all treatments booked will be charged for any treatments canceled with less than 24 hours notice or for any missed appointments.


To ensure that all guests can enjoy The Retreat, we respectfully request that all visitors keep noise to a minimum while in the spa. Cellular phones and electronic device are to be muted while in the spa and reception area.